Refund Policy
Last updated: 1/01/2026
At Hibiscus Swimwear, we strive to ensure customer satisfaction. We offer refunds under reasonable conditions.
Refund Eligibility
General Conditions:
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Refund requests must be submitted within 14 days of purchase
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Refunds are available for eligible purchases that meet our criteria.
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Items must be in original, unopened condition with all tags and packaging intact
Physical Products:
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Items must be returned in original packaging
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Products must be unused and in resalable condition
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Customer is responsible for return shipping costs
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Damaged or worn items may not be eligible for full refunds
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Items marked as final sale
Some restrictions may apply depending on the product and circumstances.
Refund Process:
1. Contact us to request a refund
2. Provide reason for refund request
3. Follow any additional instructions provided by us
4. Return items if required
5. Receive confirmation of refund processing
Processing Time
Approved refunds will be processed within 3-5 business days. The refund will appear on your original payment method within 7-14 business days, depending on your bank or card issuer.
Contact Information
For refund requests or questions about this policy, please contact us:
hello@hibiscusswimwear.com